ACGOV.org Website Help
Troubleshooting
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- Adobe Reader / PDF Files
- Supported Browsers
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- Opening A Document
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Standard File Formats
The county standard file format for documents and forms is Adobe's Portable Document Format (PDF). PDF is the de facto standard for the secure and reliable distribution and exchange of electronic documents and forms around the world. PDF is a universal file format that preserves the fonts, images, graphics, and layout of documents, regardless of the application and platform used to create it. For these reasons, it is the ideal file format for county documents and forms. You will need the free Adobe Reader to open PDF documents.
We have established a standard for identifying PDF's on this website. Links to PDF's will include an asterisk with a note at the bottom of the page that the Adobe Reader is required. We have also included the file size of the PDF to help you determine how long it will take the file to download. To further assist you in determining download times, we are currently adding links to the file sizes that provide you with an estimate of the download time for the PDF's file size.
If you are having trouble opening a PDF, check the Troubleshooting - Adobe Reader / PDF Files section of this help site.
Microsoft Word
Some documents or forms are also provided in Microsoft Word format. In such a case, the link will indicate that the file format is Word and a link to the Word Viewer will be provided for users who do not have Word.
RealMedia
Standard file format for streaming audio / video is RealMedia. You will need the free Real Player to open these files.
Images
Standard file formats like JPEG and GIF are used for images. ALL IMAGES ON THE WEBSITE ARE COPYRIGHT PROTECTED. Please refer to the County Privacy Statement for more information about copyrights. These files should be viewable by all of the major browsers.
In some cases, a TIFF file may be provided. Your browser may not be able to display the TIFF file format. In such a case, you will need to download the file and save it to your hard drive. You then must use a graphics program that can open the TIFF file.