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Alameda County, CA, acgov.org
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Programs & Services - Information Technology

The Probation Department Information Technology Unit (ITU) works in conjunction with the County Information Technology Department to develop, maintain and administer the Department's technology needs.

In addition to desktop support, ITU supports and administers more than 15 database applications. Some of the recent projects that the unit has implemented are: Wireless mobile access for Juvenile and Adult Probation Officers, Video Conferencing, Voice Recognition for the Investigation Units - both Juvenile and Adult Probation Officers.

The Information Technology Unit assists the agency in achieving its mission through applications development, database administration and help desk support. This unit is committed to providing innovative and effective system support for all its technology solutions.