If you are paying by e-check (ACH), you can use a valid checking or savings account from any recognized financial institution in the USA. First, check with your bank to make sure they accept electronic debits from the account you choose and to determine if your bank will charge you any fees for this service. Then, just give us your American Banking Association (ABA) number and your bank account number when you make your payment. The ABA routing number is usually the first 9 digits located on the bottom of your bank check. Be careful though: your check number could be the first few or the last few numbers, and you don't want to include it. Also, some financial institutions use unique ABA routing and account numbers for electronic payments. To ensure you have the correct ABA number and to avoid any delay, verify your ABA routing and account numbers with your financial institution before completing this process. Each time you initiate a transaction, you authorize us to draw an automated clearing house (ACH) debit in your name on your bank account. This amount will be payable to us in the amount of the transaction and be deemed as a payment to us. We will present this ACH transaction to your bank for immediate payment.
Making A PaymentOnce a payment is requested, it may take up to 3 business days to apply the payment to your parcel. Our business days are Monday through Friday, excluding holidays. If any electronic payment is returned unpaid by your financial institution for any reason, even if it is paid upon resubmission, we will charge and you agree to pay a returned payment fee of $61.00. You may also be charged late fees and other penalties which may include fees assessed by your bank. If your bank does not accept electronic debits, and you proceed with this transaction, the transaction will be returned from your bank and will result in a returned payment fee of $61.00 and may result in a late fee being assessed. We may limit the dollar amount of each payment. Pursuant to California Revenue and Taxation Code Section 2503.2(b), the Alameda County Treasurer-Tax Collector's Office requires taxpayers with an individual installment amount of $50,000 or more to pay by electronic fund transfer (EFT). Please call (510) 272-6833 for more information.
Payment AmountYou can make a payment for the first installment, second installment (only if the first installment is already paid) or for both installments for the total amount due. You may not pay any amount other than the prescribed amounts.
Refund InformationRegardless of method of payment, the County of Alameda will refund overpayments and/or duplicate payments by issuing physical checks. You need to specify the Account Holder Name - or Credit Card Holder Name - and address correctly in order to receive refunds. If you are demanding a refund claiming that someone else has used your credit card without authorization, then it would be up to you to take appropriate means and you will have to handle it with your credit card company.
Security InformationWhen you make a Payment, your information is transmitted securely using the industry standard encryption, 128 bit Secure Socket Layer (SSL).
If you think your payment was not made correctly, or if you need more information about the payment you made over the internet, call, e-mail or write us at the address listed on our website. When you contact us, give us the following information: