County of Alameda Community Helper
Our Health Care Services Agency and Public Health Department have produced several public service announcements (PSAs). View all PSAs.
Online Services Available 24/7
Our agencies and departments have been closely monitoring advice from the County's Public Health Department related to the Coronavirus Disease (COVID-19) outbreak. We are committed to providing our essential services to the public, and all County agencies and departments remain open for business. We also recognize the newfound importance of social distancing and individual preferences for avoiding public spaces; therefore, we highly recommend the utilization of our many online and mobile services. Through these services you will be able to pay your property taxes, order vital records, and access many other essential services. We provide the following online and mobile services:
Limited Stay at Home Order
The State recently moved Alameda County to the purple tier and has announced a limited Stay at Home Order for counties in the purple tier. The order generally requires that non-essential work, movement, and gatherings stop between 10 p.m. and 5 a.m. PST. Updated Alameda County Health Officer orders and other COVID-19 information is available on our COVID-19 website.
TTC's Offices Remain Closed
As we continue our efforts to ensure the health and safety of the public and our staffs, The Treasurer-Tax Collector's offices in Oakland and Hayward will remain closed until further notice. They are not conducting in-person visits to collect property taxes; any attempts to collect in-person payments are fraudulent. The TTC accepts payments online, by mail, or over the telephone. Also, you can place your check payment in the drop box located at the lobby of the County Administration Building at 1221 Oak St. Oakland or through the mail slot at the Business License Tax Office at 224 W. Winton Ave., Room 169, Hayward. PLEASE HAVE YOUR CHECK COMPLETELY FILLED OUT AND SEALED IN THE ENVELOPE WHEN PLACING IN THE DROP BOX TO AVOID A LARGE GATHERING OF PEOPLE WHILE YOU COMPLETE YOUR CHECK IN THE LOBBY. Pay your property taxes...
COVID-19 Economic Relief
The Alameda County Social Services Agency, in partnership with the County’s Health Care Services and Auditor-Controller Agencies, launched an economic resiliency program on August 24, 2020 to address the COVID-19 public health crisis. The Alameda County Responsibility to Community Health-Pilot Stipend Program, or ARCH, is aimed at curbing the spread of the COVID-19 virus in Alameda County by providing financial assistance to self-isolating County residents who have tested positive for COVID-19.
The ARCH-Pilot Stipend Program targets COVID positive residents living in designated high-risk neighborhoods that include: South Hayward, Ashland/Cherryland, East Oakland, West Oakland, and Fruitvale/San Antonio. It is believed that many eligible County residents are essential workers not able to work remotely, thereby placing them at greater risk of contracting COVID-19. Vulnerable residents testing positive for COVID-19 will be connected to the ARCH-Pilot Stipend Program through HCSA’s community medical provider network of Community-Based Case Investigation/Contact Tracing services. For more information, see our FAQ and our press release.
COVID-19 Services Map
The map includes food distribution sites, testing sites, and other essential services which are currently open under the COVID-19 Shelter-In-Place Order. The map will be updated regularly and remain active for the duration of the Shelter-In-Place Order. The map was a collaborative effort between the Alameda County Emergency Operations Center (EOC) Care & Shelter Branch, Alameda County Community Food Bank, 211, and cities.
Open Interactive Map
Great Plates Delivered
The Alameda County Social Services Agency is pleased to offer nutritional meals to eligible older adults impacted by the COVID-19 pandemic through the Great Plates Delivered Program (GPD). We encourage all eligible County residents (except for the City of Oakland) to take full advantage of this nutritional food resource by completing the below registration form. Restaurants who are interested in participating should complete the state interest form. Restaurants that have already registered are currently being reviewed and do not need to resubmit their form.
Oakland residents can apply to City of Oakland Great Plates Delivered or call 510-238-3663 or email email@example.com
We have designed a program that is inclusive and provides the highest quality nutritious food and service to eligible adults 60 and older at high risk from COVID 19 to stay home and remain healthy.
To contact us, email ACGreatPlates@acgov.org, or call (925) 803-7943.
Please note the Great Plates Delivered program is currently approved through December 8, 2020. Any extensions of the program beyond that date are handled by the California Office of Emergency Services (Cal OES) in consultation with the Federal Emergency Management Agency (FEMA). Please consult this website for updates as necessary.
County Meetings & Events
Several County meetings and events have been postponed or cancelled due to health concerns. Meeting/Event Changes
Help Us Fight COVID-19
Our Board of Supervisors has reactivated the Disaster Relief Fund. Due to the enormous and varied needs facing the community and the health care systems at this time, the county has established two separate funds. The Emergency Fund will provide needed services to those directly affected by the pandemic. The Recovery Fund will be used to purchase personal protective equipment and other supplies to assist those fighting the pandemic. You can also donate personal protective equipment.
Learn More / Donate
Social Services Agency COVID-19 Guidelines
Our Social Services Agency has published important notices to provide guidance for their clients. Lobbies at their facilities are temporarily closed. Get more details on their website.
SRJ ADA Self-Evaluation & Transition Plan
The County of Alameda is committed to providing seamless access to all its programs, services and activities for qualified individuals with disabilities. To ensure appropriate access exists, as well as compliance with State and Federal disability rights laws, a Self-Evaluation and Transition Plan (SRJ SETP) for Santa Rita Jail has been prepared to fulfill the requirements set forth in Title II of the ADA. Learn more...
2020 Women's Hall of Fame
The Women's Hall of Fame recognizes outstanding women for their achievements and contributions to Alameda County and its residents. The program honors women in 13 different categories at a luncheon and awards ceremony held each year. Because of the pandemic, the 2020 Alameda County Women’s Hall of Fame Recognition Event was held virtually. Watch online...
View of list of official press releases issued by the County. View...
What We've Been Up To
Check out this video that describes what we're working on and celebrates our recent accomplishments.