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Alameda County, CA, acgov.org

Contact Information and Online Resources

Claims Administrators

  • Claims with dates of injury on or after July 1, 1997:
    These claims are administered by York Risk Services Group, Inc. and funded directly by the County of Alameda. Employees may call the claims adjuster on their correspondence directly with questions on their claim. You workers’ compensation liaison can also tell you who is assigned to adjust your claim. General contact information for York Risk Services Group, Inc. is shown below.

    York Risk Services Group, Inc.
    P.O. Box 619079
    Roseville, CA 95661-9079
    800-922-5020
    866-548-2637 Fax
  • Claims with dates of injury prior to July 1, 1997.
    These claims are administered by AIG/TriStar. Employees may call the AIG/TriStar claims adjuster on their correspondence directly with questions on their claim, or call the general number 800-606-0800.

Risk Management Contacts

  • Maria Songco-Daluz, Workers’ Compensation Administrator, 510-272-3646 or tie-line 2-3646
  • For general Workers’ Compensation claims questions, contact the Risk Management Unit at 510-272-6920 or tie line 2-6920.

Workers' Compensation Fraud Hotline: 866-368-3720

  • Call this number 24/7 to report suspected workers’ compensation fraud. Anonymous calls are accepted.
  • Examples of fraud include:
    • An employee filing a claim for an injury that did not occur on, nor have a relation to the job, or working another job while receiving workers’ compensation benefits from the County of Alameda.
    • An attorney or health care provider assisting an individual in fraudulent schemes or intentionally billing for services not provided or unwarranted.

Related Agencies and Online Resources

  • State Division of Workers’ Compensation Information and Assistance Officer – 1515 Clay Street, 6th Floor, Oakland, CA 94612. 510-622-2861 or 1-800-736-7401.
  • Employment Development Department Disability Insurance (EDD) 800-480-3287 www.edd.ca.gov.
  • Alameda County Employee’s Retirement Association (ACERA) 510-628-3000 www.acera.org.
  • www.dir.ca.gov: This link will take you directly to the Department of Industrial Relations, Division of Workers’ Compensation. It provides helpful information regarding labor law, Cal/OSHA, and Workers’ Compensation.
  • www.insurance.ca.gov: This link will take you directly to the California Department of Insurance. It provides helpful information for consumers, seniors, agents and brokers, insurers, and fraud overview.

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